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Your recommendation to use Alpine Shutters for installation of our custom stained wood shutters was exactly what we were looking for. John Spedding was courteous, professional, and willing to produce the product we wanted. We needed to match a stain color to existing windows and window trim. He completed an initial order with a perfect stain match. We placed a second order to complete the remainder of the windows. The stain color was not quite a match, but John offered to completely replace the affected second order. This was a major effort and expense for him but he wanted a satisfied customer. This level of customer service is extremely rare and greatly appreciated. We highly recommend John & his team to anyone that needs plantation shutters. Thank you for your professional advice & assistance with our questions about window coverings.
We bought venetian blinds from The Blind Spot in 2010 for all the windows of our home in Littleton, CO. We were very pleased with the selection offered, assistance provided, price, and installation. We have only had two occasions during the past 10 years when we needed repairs. On both occasions The Blind Spot pointed out to us that our venetian blinds were still under warranty, and promptly made the required repairs at no cost to us. We have found The Blind Spot personnel to be very courteous, helpful, honest and quite responsive.
In addition, the longevity of the company ensures we will go there again when we need the products and services they so excellently provide.
I brought my blind repair problem to "The Blind Spot" and found them to be both knowledgeable and responsive. They quickly identified the cause of my problem, resolved it and gave me advice on how to avoid a similar problem in the future.
From the initial meeting with Lennie to discuss window covering options to the final installation by Chris, I was extremely pleased with this Company's professionalism; once i worked with Lennie, I stopped looking for other vendor options. Lennie took great effort to provide me with cost options on the products they offer and took the time to insure I could take advantage of (and was aware of) rebates related to my final decision on the coverings; I could tell he enjoyed educating me and knew afterward that this is a Company one could trust. Their installer (Chris) completed his job in a flash and did a great job of providing with information on the products post-installation. I tend to be a "hard-sell" so the best recommendation I can give is ... I will be calling the Blind Spot for my next window coverings. A great experience from folks I can trust who obviously understand the term, "Customer service!"
I wanted to let you know at The Blind spot you have the best representatives and installation technician ever!!! Todd Lindsay and Chris Davis are the best. The blinds they installed are beautiful and make our home look like a new home!! They are very professional and do great work. Chris had a challenge when he installed the skylight blinds but Todd came our and helped him complete the job. We love them!! We also appreciate your company coming out to the Limon Area since many companies think that is too far to offer their services. You are a great company and offer excellent customer services. Thanks again.
- “Lennie, Barb and I just wanted to thank you again for your help and professionalism with our new blinds. We love them! We felt so comfortable working with you on the whole process. By the way, the guy that you use to install the blinds is a real gem. What a nice and efficient contractor for you. He really helped to complete the entire new blinds process in a professional manner. You are a very good judge of the people that you hire… a rare gift. Please feel free to use us as a satisfied customer reference in the future if we can be of help. Thanks again for everything!!! Blessings, Mark R.”
- “Tanya, Thank you for the followup email. We should have let you know sooner. We love the shades and wish we had made the change to them much sooner. The motorized part is working perfectly, and we love their appearance. We appreciated your great customer service; everyone in your office was very friendly, knowledgeable, and helpful. Our best wishes to you for your continued success, Linda and Bruce Lieb”
- “To The Blind Spot I would like to let everyone know about my positive experience with the Blind Spot. I had bought a blind from a different company who would not help me get my blind repaired. So not knowing who to go to I called Hunter Douglas asking for help in finding some one who could solve my problem. Hunter Douglas not only suggested The Blind Spot but they got my repair done with no cost to me. I certainly would recommend them to any one looking for that extra special care when ordering or purchasing blinds. Kathie B”
- “Several years ago, shortly after Hunter-Douglas released their new motorized blinds for skylights, we had Lennie from the Blind Spot install them on five skylights. The previous blinds had been a continuing problem because they could only be reached with a fifteen foot pole. Installation was difficult because of access to the skylights but Lennie and company were up to the challenge. Then every couple of years there were various maintenance issues with the blinds because of flaws in the Hunter-Douglas design. Each time Lennie and company attacked the challenge and solved each problem.”
- “Finally, this year Hunter-Douglas totally revised the blinds’ design and made the revisions available to old customers at no cost to the customer. Again Lennie and company tackled the challenge. It took a full half a day to remove the blinds (again because of access issues) and another half day to reinstall the refurbished blinds. Continuing customer service is sadly lacking in many companies today, but in contrast, Lennie and the Blind Spot has provided continued and excellent customer service to us for nearly a decade. Without his efforts, we would have had to trash our investment in these blinds. However the new design appears to be exactly the improvements we needed. Thanks, Lennie.” Bob Phelps
- “Last Friday Ed installed several window treatments in our basement. We are so happy with them! Robin Jackson and Ed have been a wonderful team, decorating many of the windows in our home. It would be difficult to decide which rooms are best. They are all lovely, we think!
- “Robin is such a pleasure to work with. She listens carefully to our needs and preferences, and always comes up with excellent suggestions and pretty fabrics. Ed is an efficient, capable worker. Both Robin and Ed are friendly and polite, and pleasant to have in our home, careful and respectful of our furnishings.
- “We are so glad we called the Blind Spot, and that you sent us Robin and Ed! ” Carl and Dianne Johnson
- “A quick note to let you know we absolutely LOVE the pirouettes that Ed installed this weekend! He had a little trouble getting to our house, and had to put chains on on tire, but we sure appreciate his effort. We can hardly wait for the luminettes to arrive!” Thanks, Toni
- Carrie Anne and Chris were both terrific. Their answers and explanations were thorough and clear. Both are real pros. Both were hugely helpful. I am VERY happy that The Blind Spot offers such outstanding cleaning and repair services for Hunter Douglas cellular shades. I’ve been buying Hunter Douglas binds for over 30 years, and thanks to your great services, their high cost finally paid off. I look forward to bringing the rest of my blinds to you for cleaning as soon as I can afford to do so. 9-17-15 Les M. Evergreen
- Robin did an excellent job in working with us and answered all of our questions professionally. We had worked with her before…before she was employed with The Blind Spot, and so we were surprised after “many years” to find out she was working with your company…kudos to you! Chris is outstanding!!! He does a wonderful job installing, and should be thanked for the great job he does. We will be back for future purchases, and will definitely recommend Robin and Chris. These two people are truly an asset to your business. 9-9-15 Sherron & Brodie G. Littleton
- My skylight cover, thanks to Lenny & the gentleman who installed it, turned out even better than what I had hoped for! The only glitch was that it took 3 visits to install it, due to the measurements being off. It was, however, worth the wait – I love it, and it REALLY reduces the temperature in my home!! 9-23-15 Suzanne B. Centennial
- We are very pleased. Lenny did a great job and was fun to visit with……Ross, too. 9-3-15 Mick & Nancy S. Golden
- We have recommended Carrie Ann and Chris Davis to our neighbors and they are customers of yours now ;o) We love our blinds! Thank you. 8-25-15 Steven & Joan C. Littleton
- Todd was very good to work with and so was Chris, the installer. 8-25-15 Mary C. Littleton
- It was a joy working with each person from your company that I came in contact with. Thank you for the tremendous customer service and making our offices look beautiful with our new blinds. 7-31-15 Wendy S. Lakewood
- The only glitch came as a result of Hunter Douglas having a failure of quality control with the vertical blind. As a result the technician had to pick up additional parts to correct the manufacture’s error and this delayed the install. The entire install by Ross was done professionally and all the blinds look great! We look forward to using the Blind Spot for our next project! 7-23-15 Devon & Joe W. Lakewood
- Had an issue with one Plantation shutter but it was fixed and then installed the next day. Great job!! They are beautiful. Thx. 7-3-15 Annette A. Littleton
- We already have recommended you to friends! They thought our shutters were beautiful and would like some for their own home (they are getting new windows in the near future). We said we had a great experience with you guys and we would highly recommend they go through you! 6-19-15, Steve & Tara M Littleton
- When I was having a problem understanding how the Silhouette mounted, Jerod came out and click click it was done. Kudos to the Blind Spot! 6-10-15 Bud H.Littleton
- We loved Carrie Anne … the original product that matched our current product was way out of our budget … and she helped us find something that worked. We really appreciated it and the product works great. 5-31-15 Laura F. Evergreen
- Denise, John and Chris were all competent and knowledgeable and very pleasant to work with. 5-19-15 Anita K.Littleton
- It was a very nice experience, as always when I have felt with this company. I have recommended this company before and I will again. 5-11-15 Peter & Skip D. Lakewood
- Lenny, Tanya, and Chris are all very friendly, helpful and very knowledgeable. They took measurements, gave me different options and suggestions that turned out to be perfect for our needs. Chris was fast and efficient installing the shades, and they look like they belong there, perfect installation. I really appreciate all the help your company gave us. Thank you very much. 5-8-15 Ralph
- The whole experience was positive. Todd was very knowledgeable and help us determine what was best for our space. I not once felt pressured to buy. He just stepped back and let us freely look. 5-18-15 Keri M. Castle Rock
- We LOVE the new Shutters on the sliding doors. Todd is fantastic to work with….VERY knowledgeable and we have been extremely satisfied with the two purchases we have made. 5-8-15 Kim & Susan S.Littleton
- Todd Linsey was very friendly and polite and knowledgeable. Your installer for my job was courteous and efficient with the installation. The blinds arrived in time frame that I needed. Thank you. 5-1-15 Helen K. Aurora
- Lennie was so helpful in helping us on what would work best for needs. Chris did a great job with the installation. Fran and I are very pleased with our window coverings. THANKS, 4-23-15 Ernie L. Littleton
- Chris was great! He knows how to solve problems, knew the product choices, was efficient and personable. I felt he did excellent work at re-installing my brackets and handing the wood blinds. Sheila has been exceptionally helpful in setting appointments, answering questions, and very friendly and helpful when I came to the store. 4-23-15 Karen F. Lakewood
- I already recommended your business to two different friends who wanted to know what business we used. I was glad that we didn’t need to hire a decorator to come up with our choices. Lenny adviced us professionaly so we didn’t need anybody else. We will use the Blind Spot for future needs of blinds. 4-2-15 Stan & Marianne A. Golden
- Wonderful service! Great installer, too! 4-14-15 Maureen S. Littleton
- Robin and installer were the finest we have had for a very long time. Their integrity, understanding of our needs gave us so much satisfaction. God bless your business and we will recommend you. 4-9-15 Dr. Marilyn H. Castle Rock
- Lennie, Chris did a great job on the installation for the window shades and for the skylight. Everything looks great, and it smells better, too. Thank you so much for your excellent customer service! 4-6-15 Kurt & Dawn T. Denver
- Sheila was great to work with. I will definitely come back in the future and will recommend your company to friends and family. I met with reps from two other companies and while they were friendly, their prices were quite a bit more, even with a sale going on with both companies (one was buy 1 get 1 at 50% off and the other was 30% off the entire order). I prefer to give my business to a local business so was happy to order from The Blind Spot and will do so again in the future! 2-27-15 Patty C. Littleton
- Everyone has been courteous, professional, and helpful with each interaction! Will definitely recommend to anyone! 1-22-15 Michelle P. Highlands Ranch
- I was more than pleased with your services and the shades that I bought the first time I bought shades from you and more than pleased as well this second time. In fact, if anything your services have improved. I have and will continue to recommend you to others who need shades. Most recently, I was impressed with the phone call from Sheila to make sure that I had received the rebate information and as a reminder of the deadline. The shades are once again working well to help keep the heat in at night and they do not seem to be picking up any soot or ash! Thank you very much for the fine product and the fine services! 1-21-15 Olivia L. Pine